Press & News

Utilities Strengthen Engagement with Small-Medium Business and Commercial Customers Using Artificial Intelligence Solution from Bidgely

Bidgely today introduced a new UtilityAI™ platform solution for small and medium-sized business (SMB) and commercial customers, which uses applied artificial intelligence (AI) to boost customer satisfaction and enhance the digital experience with utilities for businesses. According to a recent Accenture report, active customer engagement among SMBs is driving the increased adoption of new energy-related products and services. By creating personalized energy insights for businesses, the Bidgley SMB and Commercial Solution expands the company’s robust customer experience expertise for residential customers to the business sector – creating new opportunities for utilities to tailor programs, incentives and products/services to these commercial customers.