IDC: Uncovering Customer Insights to Unleash Value for Energy Providers

Why is energy data so important? And how can it be used more effectively by energy providers to improve their cost to serve and increase revenue per customer? Roberta Bigliani, Group VP head of IDC Insights and IDC Future of Work Executive Lead Europe, speaks with Abhay Gupta, CEO and Founder of Bidgely, on how intelligence can uncover win-win solutions for both customers and providers.