EMACS WEBINAR SERIES: Achieving Behavioral Energy Efficiency at Scale for Gas Customers
**Aired as part of the EMACS Webinar Series on October 12, 2021**
In this webinar, learn how gas utilities SoCalGas and Columbia Gas of Ohio have successfully deployed residential behavioral Energy Efficiency programs. Gas utilities have an opportunity to leverage their meter data, be it monthly, hourly, or 15min in their digital communications which empower residential customers to take control of their energy usage especially during the winter. This improves customer satisfaction and establishes a closer relationship between customers and their utility.
- Overachieving Savings Targets
- Digital Customer Engagement
- Customer-Centric Strategies
- Meter-Based Analytics for Gas Customers
- Speed of Adoption
Scott Johnson – Vice President, Chartwell, Inc.
Dr. Maria Liza Legaspi – Energy Management Supervisor, SoCalGas
Ryan Stredney – Program Manager, Columbia Gas of Ohio
Pauline Marcou – S&G Manager, Bidgely