SOLUTION BRIEF

CX 2.0 Platform: Next-Generation Energy Customer Engagement

50% engagement rates … 80% “likes” … 70% load shift … Can your CX platform do that?

The next-generation energy customer is here. “Ratepayers” are transforming into energy partners, bringing to the grid their solar panels, EVs, and other distributed energy resources and participating in load shaping through demand response, efficiency, time of use, and more.

Is your CX platform ready to drive personalized engagement that delivers customer value and grid performance?

Download the Bidgely CX 2.0 Platform Solution Brief to learn how Bidgely’s behind-the-meter intelligence and CX solutions platform is giving utilities the tools to engage next-gen customers and drive outcomes such as decarbonization, electrification, flex demand, non-wires alternatives, distributed energy resources management, and more.

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