Press & News

NiSource and Bidgely to Keynote Chartwell’s 24th Annual EMACS Customer Experience Conference

Executives from Bidgely and NiSource, one of the largest fully-regulated utility companies in the United States, will deliver the keynote session at the 24th Annual Chartwell’s EMACS: Customer Experience Conference. The session, “Executive Perspectives from NiSource and Bidgely on Delivering a Dynamic Customer Experience” will be presented by Ahbay Gupta, Bidgely’s co-founder and CEO, alongside Jennifer Montague, NiSource’s senior vice president and chief customer officer, October 27, 2021 at 12:00 p.m. Eastern Standard Time. Key topics include the implementation of data analytics to create a frictionless, connected customer; the importance of collaboration; and future challenges facing the energy industry.