About Bidgely Engage +
Welcome to Bidgely Engage+, a video series that profiles the global energy industry’s most inspirational leaders, future-ready innovations, and world-changing ideas. Each month, we’re bringing you into the action, as we hit the road to visit leading utilities and industry events to hear from the changemakers that are shaping our industry. Our conversations are anchored around the central question of how utilities can remain future-ready in pursuit of a cleaner, more resilient, and equitable future.
Following each episode of Bidgely Engage+ , stay with us for a hands on workshop, where our subject matter experts guide you through the tangible application of customer-centric AI and analytics to drive meaningful results within your utility. Each workshop is designed to demystify AI, and offer an approach that is not only ROI-driven, but easy to adopt and implement both equitably and at scale.
Bidgely Engage+ and the UtilityAI™ in Action workshops will take place on the third Wednesday of every month, so stay tuned for the latest content!
What to Expect When Expecting EVs
Designing an Intelligent, Analytics-Driven Strategy to Achieve Long Term Success
Make way for the EV Boomers. This is an exciting time for electric utilities, but also an important time to think about EV program strategy over the next decade. As EV adoption accelerates at an exponential rate, how will utilities scale their programs and services in order to maximize grid benefits, customer satisfaction, and revenue?
In this episode of Bidgely Engage+, host Neil Strother sits down with Charles Spence, Customer Programs and Products Manager, Avangrid, as they explore how utilities can leverage meter intelligence to design a cost effective, flexible, and scalable EV strategy.
Future Ready Energy Insights
What can utilities do to support the waves of incoming EVs? For utilities in the U.S., where EV penetration varies significantly by geographic region, it is important to first understand the utility’s current position on the EV-adoption spectrum. With that, utilities can then determine the level of sophistication needed for upcoming strategies and investments. Maria Kretzing, Head of Innovation, walks through the phases of scaling transportation electrification in this short video.
Learn MoreFuture Ready Energy Insights
The presence of new distributed energy resources like
solar, batteries and electric vehicles has the same
impact on DSM programs as they have on grid planning.
The focus of DSM programs used to be primarily energy
efficiency, with an average energy saving goal of 2%.
However now, as consumers install solar on their roof
and become producers of their own energy, energy
savings may no longer be a motivating factor. The DSM
paradigm will shift from reducing consumption to
flexible demand and influencing when consumers use
energy.
Bidgely’s CEO, Abhay Gupta, shares more in this
1-minute video.
Future Ready Energy Insights
Strong DSM programs are rooted in knowing your
customer. While legacy programs were dependent on
polls or active customer input to inform design, the
power of analytics now gives utilities the ability to
understand specific appliance usage frictionlessly and
at an unprecedented scale. Now, rather than designing
programs based on 1% of customer inputs, utilities can
confidently design by accounting for a majority of
their customer base.
Bidgely Co-founder and CTO, Vivek Garud, explains how
in this 1-minute video.
Future Ready Energy Insights
Knowing that no two customers are the same, utilities
have to avoid the trap of playing whack-a-mole by
offering undifferentiated programs and hoping for
effective outcomes. Driving meaningful programmatic
ROI requires knowing the load and appliance use of
each household, and achieving this is more accessible
than one might think.
In this video, Chief Revenue Officer of Bidgely,
Gautam Aggarwal, discusses how to think big, start
small, and scale fast to achieve stronger results.
Future Ready Energy Insights
Bidgely Director of Innovation Maria Kretzing describes how one utility has introduced a behavioral managed charging program for all EV owners that leads to an opt-in, telematics-based managed charging program. The program is designed to maximize the total kilowatt hour shift to off-peak times.
Learn MoreFuture Ready Energy Insights
When it comes to CX, utilities are competing with tech
giants like Amazon, Netflix, and Spotify that use big
data to iterate and refine customer interactions.
Thanks to advancements in analytics, utilities can
break away from limited data sets and legacy systems
to emulate a gold standard of customer experience
using their existing data.
Bidgely Co-founder and CTO, Vivek Garud, explains how
in this 1-minute video.
